Product support & concierge team.
Our product experts and support team are here to help with orders, shaft specifications, fitting questions, and more. We're committed to ensuring you get the most out of your Attomax Pro equipment.
Priority inbox
Availability
Mon–Fri · 9a–5p PT
Trade & fitter support
Install, tipping, demo exchange and partner RMA — email with "Trade" in the subject. Fitter Program
Contact Form
Common Questions
How do I contact Attomax Pro customer support?
You can reach our support team by email at help@attomaxpro.com or through the contact form on this page. We're available Monday through Friday, 9:00 AM to 5:00 PM Pacific.
What is Attomax Pro's return policy?
We accept returns for new, unused shafts within 30 days of delivery. Items must be in original packaging, uncut, and uninstalled. For grips, unused items in original packaging can be returned within 30 days. Used or installed products are not eligible for return. ATOM shafts are backed by manufacturer warranty covering manufacturing defects.
Pro Tips
Expert advice from our tour staff and master fitters to help you play your best
Shaft Selection
- Match shaft flex to your tempo, not just swing speed
- Consider weight as a primary fitting variable
- Test multiple profiles before committing
- Factor in launch and spin requirements
Club Fitting
- Always fit with your actual ball
- Get fitted outdoors when possible
- Bring your current clubs for comparison
- Focus on consistency, not just distance
Equipment Care
- Clean grips after every round
- Store clubs in moderate temperatures
- Check ferrules and shafts for damage regularly
- Re-grip every 40-60 rounds
Support FAQ
How do I contact Attomax Pro customer support?
You can reach our support team by email at help@attomaxpro.com or through the contact form on this page. We're available Monday through Friday, 9:00 AM to 5:00 PM Pacific.
What is Attomax Pro's return policy?
We accept returns for new, unused shafts within 30 days of delivery. Items must be in original packaging, uncut, and uninstalled. For grips, unused items in original packaging can be returned within 30 days. Used or installed products are not eligible for return. ATOM shafts are backed by manufacturer warranty covering manufacturing defects.
How long does shipping take for Attomax Pro products?
Domestic orders typically ship within 1-2 business days and arrive within 3-7 business days. International shipping times vary by location, with most orders delivered within 7-14 business days.
Does Attomax Pro offer custom shaft fitting?
Fittings are done by our authorized fitting partners — Cool Clubs, Club Champion and the independent studios listed on our Find a Fitter page (attomaxpro.com/find-a-fitter). Attomax does not run its own fitting studio. On direct orders we offer a custom build service (adapter, grip, length and tipping), and the ATOM AI pre-fit tool gives you a starting flex and weight to bring to your fitter.
I'm a club fitter — where do I get install, demo or warranty help?
Authorized fitters and dealers use the same address, help@attomaxpro.com, with 'Trade' in the subject line. We handle install and tipping questions, demo-set exchanges and warranty claims filed on a customer's behalf, and we reply within one business day. Not in the program yet? Apply at attomaxpro.com/fitters.